Booking Tips
A little preparation goes a long way! These tips will help make the booking process smooth and ensure we have everything we need to provide the best care for your plants while you’re away.
Book Early
Don’t wait to book your plant care! Securing your preferred dates early is the key, especially during the busy holiday season and travel rush. Your plants will thank you while you’re off enjoying your adventures!
Have Your Exact Service Dates Ready
To get the best quote possible, please share the exact dates you’ll need our services! This helps us tailor an accurate quote that perfectly fits your schedule. We can’t wait to assist you!
Consider Every-Other-Day Visits
Looking to save on service costs? If your plants don't need watering, we can create an every-other-day or every-few-days schedule just for you! We'll tailor the perfect plan to your plants' needs, ensuring they stay vibrant and healthy while keeping those visits to a minimum. Let's keep greenery thriving and your budget happy!
Send Photos of Your Plants and Service Area
We’re excited to see your beautiful plants! Please send us clear photos showcasing both the plants and their locations. This will help us assess the time, care, and layout needed to create the perfect quote for you!
Tell Us About Your Plants
When sending your fabulous plant photos, don’t forget to share anything helpful! Let us know specific watering instructions, which plants need a little extra love, or anything special your Garden Sitter should know. If you can, pair the details with the photo of the plant so we can easily match each instruction to its perfect plant buddy! 🌿📸"
Make Sure We Can Access Your Plants
Get ready for your first visit! Ensure your sitter is fully equipped with the entry details to access every spot where your plants will thrive. And don’t forget to disable any alarms for a smooth experience!
Group Plants Together When Possible
Grouping plants that require care together makes watering a breeze! Not only will it boost your efficiency, but it can also save you valuable time on your service. Let’s make plant care fun and effortless!
FAQ
Have questions before booking? You’re in the right place! We’ve answered some of the most common questions about our services, pricing, scheduling, and what to expect when you trust Garden Sitter DFW with your plants.
How often should my plants be watered?
Every plant and location is different. Your sitter will follow your instructions and assess the plants and conditions during each visit.
What information do I need to get a quote?
You'll need to provide your service address, service dates, the type of service you're requesting, and photos of the plants/service areas. Photos are required before a quote can be provided.
Do you only water outside plants?
No! Garden Sitter DFW primarily provides outdoor plant care, but indoor plants can also be included when requested.
Can I request a specific time for my visit?
We offer a flexible service window, and specific appointment times are not guaranteed. If you need a particular morning or afternoon time window, additional fees may apply.
Do you water plants by hand?
Yes. Your plants are hand-watered rather than simply relying on an automated system.
Do I need to be home during the service?
No. As long as we have a reliable way to access the plants and property, you do not need to be home.
What happens if it rains?
Rain doesn't automatically mean your service is canceled. We will still check on your plants unless you let us know at least 24 hours in advance that you don't want the visit. Canceled visits can be credited or rescheduled according to your service terms.
When is the remaining balance due?
Once the deposit is paid, the remaining balance is due according to the payment terms on your invoice, typically before service begins.
Can I change my service date after booking?
Please contact us as soon as possible. Changes may be accommodated depending on availability. For last minute changes, additional fees may apply.
Do you have a minimum service charge?
Yes. Garden Sitter DFW has a $50 minimum service charge.
What payment is required to book?
A 20% non-refundable deposit is required to reserve your service dates, unless the invoice is paid in full at booking.
Do you service weekends and holidays?
Yes. Weekend and holiday service may be available and may include an additional fee.